Surfshark VPN Review
Based in the British Virgin Islands, Surfshark VPN is the new kid on the block in terms of VPN and it does look incredibly promising. Let us look at its features and performance and see what it brings to the VPN world that has not yet been brought.
Is My Privacy Protected with Surfshark?
What information do we share with third parties?
As you probably already understood we do not have much information to share. Even so, we do not disclose your personal information or general information to others, unless we are ordered by a court of competent jurisdiction to do so. We do not sell or trade your data with anyone.
How do we secure your information?
We have implemented various security measures including: SSL/TLS encryption for data transfers, hashed passwords, firewalls, and regular audits. We will take all steps reasonably necessary to ensure that your data is treated securely. Any information you provide to us is stored in securely managed servers.
While we implement security measures on our Website and through our Services, you should be aware that 100% security is not always possible. Whenever you give out personal information online there is always a risk that a third party may intercept and use that information. While we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using the Services, you openly acknowledge and agree that we cannot guarantee the security of any data provided to or received by us through the Services and that any personal information, general information, or other data or information received from you through the Website or our Services is provided at your own risk.
What if I am in the European Economic Area (“EEA”)?
You may be aware that a new European Union law called the General Data Protection Regulation or “GDPR” gives certain rights to individuals in relation to their personal data. Accordingly, we have implemented additional transparency to help users take advantage of those rights. Except as limited under applicable law, individuals have the rights described below:
- If you are based in the EEA, you can access your personal information or receive a copy of it by contacting us.
- If you are based in the EEA, you can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information where it is technically possible.
- Similarly, if you are based in the EEA, and if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority of your habitual residence, place of work or of an alleged infringement and file a complaint regarding our collection and use of your personal information.
We keep your personal data only as required by law or as long as necessary for legitimate and essential business purposes, such as fulfilling an order, making data-driven business decisions about new features and offerings, complying with our legal obligations, or resolving disputes. Surfshark stores your personal data for the entire period when the Surfshark Services were used and for no longer than 2 years after that.
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. When you use our Services, you acknowledge and consent to the transfer of and processing of personal information on servers located outside of the country where you reside. If you are a resident of the EEA or Switzerland, please note that we use standard contractual clauses approved by the European Commission to transfer your personal information from the EEA or Switzerland to other countries.
Legal Basis for Processing Your Personal Information (EEA Visitors Only)
If you are a user located in the EEA, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only when we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests. In some cases, we may also have a legal obligation to collect personal information from you.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.
How Much is Surfshark? Is There a Free Trial?
- The basic plan costs $11.95 per month. This means that you’ll be billed every month;
- The bi-annual plan costs $8.99 per month which means that you are billed $53.94 every six months;
- The annual plan costs $5.99 per month and as such, this is the most affordable plan. However, you’ll be billed $71.88 every 12 months.
When it comes to payments, you’ll be happy to hear that numerous payment methods are supported. This includes PayPal, credit cards, AliPay, and cryptocurrencies. No matter which of these three plans you select, you will get the same thing. In other words, Surfshark will come fully unlocked. There is also a great 30-day money-back guarantee.
Surfshark Speed Test
The speed test results from Surfshark were nothing short of incredible. The speeds were pretty fast but this does not come as a surprise because Surfshark is still a new VPN with just a few users. This is compared to VPNs that have been there for long time. Let’s just hope that the speeds won’t deteriorate once the VPN gains more popularity. I am also happy to report that there were no DNS leaks with this VPN, which is what I was hoping for the whole time because Surfshark does not have a kill switch on their Linux client.
How is Customer Service at Surfshark?
The Surfshark customer support team is available 24/7/365 and you can reach them via an email/support ticket system or use the live chat feature on their official website. The team is more than forthcoming and ready to answer all questions you might have at any given point. Alternatively, you can consult the official FAQ section, which isn’t overly detailed and should definitely be reworked. There is also an impressive collection of step-by-step manual configuration guides, which will definitely come in handy if you decide to tinker with different platforms.
- Employs a strict no-logging policy.
- Supports Windows, Linux, Android, iOS, Chrome, and Firefox.
- 500+ servers in 50 countries.
- Unlimited simultaneous connections.
- AES-256; IKEv2; OpenVPN.
- Zero-knowledge DNS system.
- Torrenting Supported
Is Surfshark Safe?
Surfshark’s security includes AES-256 encryption that’s enabled by default. This is the same level of encryption that is used in major financial and government-based institutions, which says a lot about the quality of their services Even though there aren’t many available VPN protocols, you will happily reap the biggest benefits of using OpenVPN, which is also enabled by default.
“We have implemented various security measures including: SSL/TLS encryption for data transfers, hashed passwords, firewalls, and regular audits. We will take all steps reasonably necessary to ensure that your data is treated securely. All information you provide to us is stored in securely managed servers.
Although we implement security measures on our Website and through our Services, you should be aware that 100% security is not always possible. Whenever you give out personal information online there is a risk that a third party may intercept and use that information. Although we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using the Services, you expressly acknowledge and agree that we cannot guarantee the security of any data provided to or received by us through the Services and that any personal information, general information, or other data or information received from you through the Website or our Services is provided at your own risk.”
This VPN has proven to have great performance so far and a very sleek website to boot. The customer support is very active and speeds are out of this world, let us just hope that as it continues to gain popularity, its services will not become mediocre.